Premium Product Range

We lay the foundation for a good partnership with our product portfolio. All our manufacturers have the same aspiration: to develop and manufacture products with features that are really unique. Just like us, our partners acknowledge the value of developing long-term partnerships based on sustainable, innovative products and services.

That aspiration continues by demanding high manufacturing quality and low maintenance costs. Further, an intensive exchange between manufacturers, partners, and end-users allows us to control these quality dimensions. Additionally, our extensive product range enables us to design and supply integrated solutions and reduce procurement costs.

Targeted Market Development

As a distributor, we regard it as one of our main tasks to develop markets for our manufacturers and partners through comprehensive marketing and sales effort. We address end customers directly and bring them together with the right partners in a targeted manner. For mutual success, we work closely with our partners in all phases of this market development and sales process. For example, we work together to develop individual campaigns, but of course we also provide support in project development and execution. 

Flexible and Fast Fulfilment

A one-stop solution for everything a premium brand needs. Obviously, this also means all fulfillment activities and processes. Our newly built warehouse started to operate by the end of 2020 and offers up to 500 pallet spaces. Our motivated logistics team ensures a fast and efficient flow of goods and is aware of the unique requirements for transporting high-end audio technology. Extensive relationships with all major logistic companies and courier services enable fast delivery times and flexible delivery options. Additionally, we offer deliveries directly to the product location or on-site.

All this is being managed by our qualified back office team, ensuring fast order processing and offering our partners and customers a personal point of contact. Thus, fast, flexible, and successful order management is being guaranteed.

Qualified Support

Due to the passion of our founder, Uwe Kirchfeld, for music and his engineering background, passion for audio technology remains one of our key-values. In this spirit, it is instinctive for S.E.A. to operate an In-House Service center with an extensive portfolio of technical equipment.

Our technicians have extensive experience with digital and analog audio technology and an exceptional understanding of our partners' and clients' challenges. Further, we hold an extensive stock of replacement parts to ensure fast repairs and efficient maintenance of our products and minimize downtimes.

Tailored Consulting Solutions

Professional customers require extensive services – fast and flexible, thus, preferably out of one hand. Our experienced in-house specialists possess extensive technical and managerial knowledge and closely collaborate with our sales & marketing teams as well as our manufacturers. This expertise and collaboration form the foundation for designing tailored services for clients and partners that genuinely support them in their work, thus unquestionably adding value. These services include training & education for users, partners, consultants, or all required pre-sales and post-sales support activities. Thereby, our aspiration is clear: continuously improving and re-inventing our service portfolio to provide innovation that makes our customers' lives easier.

Essential for our services is our team. The people working at S.E.A. are driven by a passion for technology, music, and art. Thus, we thrive for what we do and what defines us. Simultaneously, a high level of empathy towards our customers' and partners' needs and requirements ensures customer-orientated behavior. However, what makes us unique since our early beginnings are personal relationships – no matter if it's internally in our team or towards our partners and customers. Those relationships, combined with a high sense of responsibility, drive every member of our organization to deliver the best possible result for our clients consistently.